Reaction Rehab | Patient Survey

1) Was our staff friendly and helpful on the phone with you?

N/A 1 2 3 4 5

2) Have all office staff members been courteous and helpful?

N/A 1 2 3 4 5

3) Were your benefits adequately explained to you?

N/A 1 2 3 4 5

4) Have the office and treatment areas always been clean and comfortable?

N/A 1 2 3 4 5

5) Did the clinic have scheduled appointments at convenient times for you?

N/A 1 2 3 4 5

6) Was it easy to schedule your appointments?

N/A 1 2 3 4 5

7) Were you always seen promptly when you arrived for treatment?

N/A 1 2 3 4 5

8) Was the check-in process prompt and efficient?

N/A 1 2 3 4 5

9) Was your therapist courteous and helpful?

N/A 1 2 3 4 5

10) Did your physician/therapist fully explain your problem and how they would treat it?

N/A 1 2 3 4 5

11) Did you receive a home program and were you instructed properly in activities to do at home?

N/A 1 2 3 4 5

12) Would you recommend this facility to your friends or family?

N/A 1 2 3 4 5

13) Will you return to Reaction Rehab if future care is needed?

N/A 1 2 3 4 5

14) How was your overall satisfaction with your experience in therapy?

N/A 1 2 3 4 5

Patient Survey